Services-Based Operations (Class) Licence
The Services-Based Operations (Class) Licence is issued by the Infocomm Media Development Authority (IMDA) in Singapore for businesses leasing telecommunication network elements from licensed Facilities-Based Operators (FBOs) to provide or resell telecommunication services. This licence has no expiry and processing takes up to 8 working days for manual approval.
- Validity
- No expiry
- Processing time
- 8 working days for manual approval if not Auto Approved
- Issuing authority
- INFOCOMM MEDIA DEVELOPMENT AUTHORITY (IMDA)
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Who needs the Services-Based Operations (Class) Licence
This licence applies to Singapore businesses registered under the following SSIC industry codes:
What's involved in getting the Services-Based Operations (Class) Licence
The scope of the application — what must be in place, how the agency reviews, and where applications typically stall.
To apply for the Services-Based Operations (Class) Licence, follow these steps:
Application Channel
The application is submitted via the GoBusiness Dashboard.
Prerequisites
Before applying, ensure you have the following documents ready:
- Description of each service: Provide a detailed description, including the scope and type of services you intend to offer.
- Latest ACRA Bizfile: This document verifies your business registration in Singapore.
- System/Network Configuration Diagram: A visual representation of your system or network setup is required.
Post-Submission Steps
Once you have submitted your application, the IMDA will review it. If your application is not auto-approved, expect a processing time of up to 8 working days for manual approval. Ensure that you comply with the stipulation that SBO (Class) Licensees shall not collect monetary deposits or use prepaid cards for customer payments.
Required documents and prerequisites
Items the applicant typically needs ready before submitting:
- Documents Needed
- Description of each service (Including scope and type)
- Latest ACRA Bizfile
- System/Network Configuration Diagram
Services-Based Operations (Class) Licence FAQ
Can a foreign-owned company apply for the Services-Based Operations (Class) Licence?
Yes, foreign-owned companies can apply for the Services-Based Operations (Class) Licence in Singapore, provided they meet the necessary prerequisites and comply with local regulations.
What happens if I operate without the Services-Based Operations (Class) Licence?
Operating without the Services-Based Operations (Class) Licence can lead to legal penalties, including fines and potential cessation of operations. It is essential to obtain the licence to ensure compliance with Singapore's telecommunication regulations.
Is this licence required if I only operate online?
Yes, if your online operations involve leasing telecommunication network elements from licensed Facilities-Based Operators to provide or resell telecommunication services, you will need the Services-Based Operations (Class) Licence.
Does this apply to home-based businesses?
The Services-Based Operations (Class) Licence can apply to home-based businesses if they engage in leasing telecommunication network elements and providing or reselling telecommunication services. Compliance with local regulations is necessary.
How long is the processing time for the Services-Based Operations (Class) Licence?
The processing time for the Services-Based Operations (Class) Licence is up to 8 working days for manual approval if the application is not auto-approved.
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Other IMDA licences
Aircraft Station Licence
The Aircraft Station Licence is required by the Infocomm Media Development Authority (IMDA) for the installation and operation of radio communication equipment on board Singapore registered aircraft. The licence is valid for 5 years, with processing typically completed immediately upon payment.
Arts Entertainment Licence
The Arts Entertainment Licence is issued by the Infocomm Media Development Authority (IMDA) for conducting various forms of arts entertainment in Singapore, including plays, concerts, and exhibitions. The licence is valid for specified dates and processing typically takes 20 working days from receipt of complete information.
Computer Online Service Licence
The Computer Online Service Licence is issued by the Infocomm Media Development Authority (IMDA) for online news websites in Singapore that report on local news and receive significant traffic. Validity is confirmed by the agency, with processing time available on their website.
Enhanced Simplified Equipment Registration (ESER)
The Enhanced Simplified Equipment Registration (ESER) is issued by the Infocomm Media Development Authority (IMDA) in Singapore for short range and low power devices, including wireless microphones, remote controls, and multi-channel portable radios. The licence is valid for 5 years and processing is immediate.
Exhibition of Telecommunication Equipment (with Frequency)
The Exhibition of Telecommunication Equipment (with Frequency) licence is issued by the Infocomm Media Development Authority (IMDA) in Singapore for the temporary exhibition of telecommunication equipment using radio frequency, valid for a maximum of 90 days. Processing typically takes up to 10 working days upon complete submission.
Exhibition of Telecommunication Equipment (without Frequency)
The Exhibition of Telecommunication Equipment (without Frequency) licence is issued by the Infocomm Media Development Authority (IMDA) for temporary exhibitions of telecommunication equipment in Singapore, valid for a maximum of 6 months. Processing typically takes within 10 working days upon complete submission of all required information.